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University Student Financial Services & Cashier Operations

Customer Service

The Customer Service unit is the single point of contact for USFSCO customers, for all USFSCO concerns and requests. Customer Service serves as an advocate for USFSCO customers, assisting with any billing disputes or problems. The Customer Service unit is responsible for: Managing all customer USFSCO inquiries, including referring customers to appropriate offices for issue resolution. Creating and maintaining marketing and communications tools. Campus relations - including orientations and training.  Customer Service can be contacted at usfscohelp@uillinois.edu.

Last Updated: February 24, 2011

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