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Card Services

Report Lost/Stolen P-Card

If your P-Card is lost or stolen, immediately contact Bank of America at 888-449-2273.  Provide your University Identification Number (UIN) as your Account Verification Code.

Note:  The following actions may also be required if a fraudulent transaction posts in the P-Card software:

  • Contact UPAY Card Services if a credit is not issued for the fraudulent charge within 15 days of contacting the bank
  • Create an order log in P-Card Web Solution ™ for the fraudulent charge
  • Create a separate order log for the credit issued
  • Relinquish the old card to the Department Card Manager (DCM) to safely destroy if the Bank issues a new card
  • Alert the Reconciler of the Order Log Numbers (LNxxxxxx) for processing the charge and the credit

Last Updated: February 03, 2020

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