Report Lost/Stolen P-Card

If your P-Card is lost or stolen, immediately contact Bank of America at 888-449-2273.  Provide your University Identification Number (UIN) as your Account Verification Code.

Note:  The following actions may also be required if a fraudulent transaction posts in the P-Card software:

• Contact UPAY Card Services if a credit is not issued for the fraudulent charge within 15 days of contacting the bank
• Create an order log in P-Card Web Solution ™ for the fraudulent charge
• Create a separate order log for the credit issued
• Relinquish the old card to the Department Card Manager (DCM) to safely destroy if the Bank issues a new card
• Alert the Reconciler of the Order Log Numbers (LNxxxxxx) for processing the charge and the credit

Last Updated: February 03, 2020