Function
Business Solutions & Support provides services internal to the OBFS organization to support the operations of OBFS Units.
- Administrative Support - Assist Business Solutions & Support unit with administrative processes and OBFS units with efforts such as Skype and security access account setup.
- Business Process Analysis and Improvement - Improve operational efficiency of OBFS units by facilitating, analyzing and documenting improved business processes. Provide requirements that facilitate the development of business solutions including custom built and purchased applications.
- Change Management - Partner with OBFS units to manage change and maximize the organization's performance.
- Communications - Help OBFS units share information to inform the University community. Manage publication of OBFS News, develop communication and marketing plans, and coordinate internal communications. Maintain the OBFS News Center.
- Customer Education and Support - Manage logistics of training delivery and serve as help desk for inquiries from training attendees. Maintain the OBFS Training Center.
- Instructional Design - Design, develop, implement and evaluate instructor-led and online training for University users of business systems, policies and procedures.
- Organization Effectiveness - Analyze organizational needs and create programs to develop leaders and employees, manage organizational change, and improve customer service.
- Policies and Procedures Development - Manage the process to create new, and update existing, business and financial policies and procedures, including facilitation of stakeholder groups and the Open Comment period to gather user feedback. Maintain the OBFS Policies and Procedures Manual.
- Project Management - Advise on project methodologies and support planning and execution of projects.
- Web User Experience Design - Design and maintain content of the OBFS website.
Organization
Unit Head: Gloria Keeley, Assistant Vice President for Business Solutions & Support - gkeeley@uillinois.edu
Unit Structure: Business Solutions & Support Organization Chart
Contact Information:
Gloria Keeley, Assistant Vice President for Business Solutions & Support gkeeley@uillinois.edu
Brenda Hixson, Director, Business Solutions & Support bwaller7@uillinois.edu
Function
- Help expedite contacts and solutions if you have a complex or time-sensitive issue to resolve.
- Serve as a resource to departments on questions related to all OBFS offices.
- Coordinate the Bringing Administrators Together (BAT) Conference.
- Provide training to new or transitioning staff on OBFS resources including the OBFS website, common fund types and available resources for UIC Academic Fiscal Officers and Business Managers.
Organization
Unit Head: Gloria Keeley, Interim Assistant Vice President for Business and Finance - gkeeley@uillinois.edu
Offices reporting to the AVP - Chicago
- Business Development Services - Chicago
Contact Information: Who To Ask
Information
Web Pages: Orientation for New Business and Finance Employees - Chicago
Training: OBFS by Invitation
Function
Payment Operations
Purchase Order Payables
- Process payments of vendor invoices related to Banner and iBuy purchase orders.
- Enroll iBuy catalog vendors in electronic invoicing.
- Manage credit card payment services to vendors.
Direct Pay Operations (Employee Reimbursements and Miscellaneous Vendor Payment)
- Process payments to reimburse employees for travel and other miscellaneous business expenses.
- Process payments to vendors and non-employees not related to purchase orders (miscellaneous).
- Process requests for travel / program advances.
Support Services
Card Services
- Process purchasing card (P-Card) and travel card (T-Card) applications.
- Monitor required P-Card and T-Card training programs.
- Monitor P-Card and T-Card program compliance.
Vendor Services
- Process requests to add new vendors to the Banner vendor database.
- Process requests to update vendor information in the Banner vendor database.
- Process IRS Form 1099-MISC as required.
- Validate tax identification number IRS database and verify vendor is not included on the Federal Excluded Party List.
Data Analysis and Support Operations
- Manage card-related software applications.
- Manage 1099 related software applications and filing.
- Provide analytical data regarding UPAY operations.
- Provide daily verification for check printing and ACH payments.
Customer Service
- Respond to internal and external customer inquiries regarding payment.
- Manage UniCenter Help Desk.
- Provide scanning and indexing of paper-based payments.
Organization
Unit Head: Jim Martinie, Senior Director - martini1@uillinois.edu
Unit Structure: Office of University Payables Org Chart
Contact Information: Who To Ask
Information
Web Pages: Payments | P-Card | Business Travel | TEM Resource Page
OBFS Policies and Procedures Manual: 8 Payments and Reimbursements | 15 Travel
Training: University Payables Training Materials | P-Card Training Materials| TEM Resource Page
Function
Payroll & Earnings
- Process time reporting transactions.
- Process employee payroll payments.
- Publish payroll schedules.
- Process payroll adjustments.
Employee Benefits
- Process employee benefits.
- Manage student health insurance registration and claims (UIUC only).
Organization
Unit Head: Kassaundra Hester, Senior Director - khester@uillinois.edu
Unit Structure: Office of University Payroll & Benefits Org Chart
Contact Information: Who To Ask
Information
Web Pages: Payroll & Earnings
OBFS Policies and Procedures Manual: 4 Payroll
Training: Payroll & Earnings Training Materials
Function
- Manage the University supplier diversity program to ensure diverse vendors are included in the University procurement process.
- Identify contract opportunities for diverse goods and services providers.
- Assist campus departments with identifying diverse vendors and answer questions as they relate to supplier diversity.
- Review and evaluate solicitation responses to ensure diversity participation and good faith efforts to utilize diverse vendors.
- Communicate the University's diversity initiatives to internal and external stakeholders.
- Report diversity achievement to the Business Enterprise Council.
- Oversee vendor compliance with applicable diversity goals.
- Act as liaison to the Business Enterprise Council, Illinois Public Higher Education Cooperative (IPHEC) and other external units.
Organization
Unit Head: Sharla Roberts, Director - sharlar@uillinois.edu
Unit Structure: Office of Procurement Diversity Org Chart
Contact Information: Who To Ask
Information
Web Page: Supplier Diversity