Who To Ask

• Banner AR Training:
  • E-mail usfscohelp@uillinois.edu or call
  • Susan Cotter – (217) 244-6022
  • Tamara Chapman – (217) 333-4849
• Billing, College Illinois!, Departmental Payments to Students, IRS Form 1098-T Reporting, Student Account Payment Plan:
  • Email usfscohelp@uillinois.edu or call
  • UIC - (312) 996-8574
  • UIS - (217) 206-6727
  • UIUC - (217) 333-2180
• Cash Handling Policies and Procedures, Change Order Requests, Departmental Deposits, Mail Remittances:
  • UIC – (312) 996-7094
  • UIS – (217) 206-6738
  • UIUC – (217) 333-4870
• Collection of Delinquent Receivables and Campus Based Student Loans, State Offset Claims, Student Loan Counseling:
  • Email pastdue@uillinois.edu (Collections) or
  • Email SLM@uillinois.edu (Student Loans) or call
  • (312) 413-0303
• Departmental Allowance for Uncollectible Receivable Accounts, Write-Off of Uncollectible Receivable Accounts:
  • Jim Boehm – (312) 413-5950, or
  • David Nims – (312) 996-9762
• Detail Code Requests:
  • Email aroperations@uillinois.edu or call
  • Ben Greco – (217) 244-2926, or
  • Susan Cotter – (217) 244-6022
• Unredeemed/NSF Checks:
  • Betty Spencer – (312) 996-3304

Last Updated: March 16, 2012