Who To Ask
The UI eRA application is supported by the UI eRA Help Team. This team supports the systems, software upgrades and the day to day customer support issues.
In order to provide the best possible customer service, the UI eRA Help Desk will be working directly with the AITS Service Desk.
For all questions about the UI eRA application, please call the AITS Service Desk:
312-996-4806 (UIC)
217-333-3102 (UIS and UIUC)
-OR-
Send e-mail to:
uierahelp@uillinois.edu
More information about the AITS Service Desk is available at www.aits.uillinois.edu.