Who To Ask

What is University Payables (UPAY)

• Also known as Accounts Payable (AP)
• Division of the Office of Business and Financial Services (OBFS)
• Responsible for Vendor ID Set-up and Maintenance for All Campuses
• Responsible for non-payroll payments for all campuses, medical centers, and cooperative extension offices of the University of Illinois

UPAY - Addresses

Chicago Campus Office:
The University Payables Chicago Campus Office is responsible for processing campus employee reimbursements:

University Payables MC-545
4th Floor MAB
809 South Marshfield Avenue
Chicago, IL 60612-7202

Urbana-Champaign Office:
The University Payables Urbana-Champaign Office is responsible for non-payroll payments for all campuses including Employee Reimbursements, Invoice Vouchers, Advances and all other Non-Purchase Order and Purchase Order related payments and disbursement processes:

University Payables
Illini Plaza Building Suite 210, MC-660
1817 South Neil Street
Champaign, IL 61820

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UPAY - Customer Service

Invoice and Payment Questions - All Campuses

Note: Chicago, Rockford, and Peoria campuses may call toll free at 888-872-9953.

Please contact UPAY Customer Service for all questions regarding:

• Accounts Payable Policies
• Accounts Payable Procedures
• Payment of Invoices
  • Travel/Program Advances and Invoice Vouchers (non-purchase order invoices)
  • Purchase orders (invoices associated with a purchase order number)
  • Travel/Employee Expense Reimbursements
• AP Payment Processes
  • Checks
  • Direct Deposit Transactions
  • Wire Transfers/Foreign Currency Checks
• Document Imaging
• Other General Payment Information

Payment Action Request Form Submission & Questions - All Campuses

Please use Payment Action Request Form (MS Excel) to submit requests for:

• Stop Payments
• Check Cancellations
• Verification of AP payments

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UPAY - Customer Service Support Staff

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UPAY - Corporate Card Office (P-Card)

• Set-up
• Maintenance
• Training
• Compliance

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UPAY - Direct Pay Processing - All Campuses

• Review and audit of invoice vouchers
• Compliance with policy and procedures
• Invoice Voucher and Travel/Program Advances
• Travel/Expense Reimbursement Vouchers

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UPAY - Purchase Order Payables Processing

The UPAY Purchase Order Payables Processing Unit is responsible for:

• Review and audit of invoiced items against purchase orders
• Compliance with policy and procedures
• Payment processing of all invoices associated with a purchase order number

Alphabetical Listing by Vendor's Name

Contact UPAY Customer Service for all questions regarding purchase order invoice information and payment status. If already working with or replying to a processor on a specific invoice or payment, direct your response to one of the following team members as listed below. Teams are based upon the first letter of the vendor's name. (The article "the" is ignored, so you'll find the contact for "The New Yorker" under "N".)

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UPAY - Accounting

The University Payables Accounting section is responsible for payment compliance and audit of:

• Travel/Program Advances
• Taxable Fringe Benefits

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UPAY - Projects and Reporting

The University Payables Projects and Reporting section is responsible for internal special system and project needs as assigned by University Payables Administration.

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UPAY – Travel Management Office

The University Payables Travel Management Office administers the travel contracts offered by the University:

• Car Rentals
• Hotels
• Medical Evacuation and Repatriation Insurance
• Travel Agencies

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UPAY - Vendor ID Set-up and Maintenance - All Campuses

It is the responsibility of campus units to look-up vendor identification numbers in Banner. If you do not have access to Banner, please contact your Unit Security Coordinator (USC) to request query access to Banner Finance forms.

• Querying a Vendor
• Querying Additional Information on Vendors

The University Payables Vendor Maintenance section is responsible for the vendor database for all procurement processes:

• Vendor Set-up and Maintenance
• 1099 Reporting

Please use the Vendor Addition/Maintenance Form to submit request for:

• New Vendor Identification Number
• Vendor Information Changes (addresses, phone numbers, etc)

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UPAY - Administration Directory

Administrative Office

UPAY Staff by Alphabetical Listing (PDF)

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Last Updated: April 10, 2012