Benefits of Using the Contracted Travel Agencies
University’s Contracted Travel Agencies:
- Provide one-stop travel shopping that adheres to the University’s travel policy including allowable lodging maximums and preferred travel providers.
- Provide University travelers with a 24 hour, worldwide emergency reservation system that assists with protection against airline cancellations, hotel overbooking, and assistance in emergency situations such as illness, security threats, thefts, etc.
- Are able to book airline tickets with low cost carriers such as Southwest, Air Tran, Allegiant, and Jet Blue. Reserve your desired flights on-line or with an agent. They will then obtain the best available fare including searching for “web only” fares that may not be visible outside the airline’s web site.
- Offer the option to maintain profiles for individual travelers listing the traveler’s preferences for seats, hotel and car rental, corporate discount numbers, frequent travel program numbers, and unused ticket information.
- Track unused airline tickets and automatically update traveler profiles with the unused ticket information to be applied on future airline tickets.
- Inform travelers of visa, passport and health requirements for international travel and provide application forms or assistance as needed. In emergency situations, assistance will also be provided to obtain a new or renewal passport.
- Take every reasonable step to obtain seat assignments on capacity controlled flights and check daily for travelers seating preference.
- Are able to establish “User Groups” for departments and/or specific events allowing all airline travel for the department and/or specific event to be charged to a Travel Arrangers T-Card. Confirmations of all air travel booked will be automatically e-mailed to the Travel Arranger.
- Negotiate and manage discounted group airfare for 10 or more travelers on the same flight.
- Offer training to department units on how to use their online booking tools via webinar, in person training or on-line tutorials.
Last Updated: August 21, 2012