Avoiding AR Problems

Assess Charges within 30 Days

Units must assess all customer charges in Banner AR within 30 days after providing the good or service to the customer. USFSCO Accounts Receivable Operations (ARO) may reject or reverse charges that fail to meet that deadline. If circumstances beyond your control keep you from meeting the 30-day deadline, e-mail ARO at aroperations@uillinois.edu to request an exception.

Reconcile Your Unit’s Receivables

If your unit does not use Banner AR, reconcile your receivable system to the Banner General Ledger each month. Doing this regularly allows you to identify and fix problems quickly, which ensures accurate financial reporting.

Utilize Available Resources

If you have problems or questions, consult with University Accounting and Financial Reporting (UAFR) or University Student Financial Services and Cashier Operations (USFSCO).

Last Updated: August 1, 2012 | Approved: Senior Associate Vice President for Business and Finance - March 2010