Business and Financial Policies and Procedures
 

Verify Identity for In-Person Services

Before You Begin

University units should verify identity for in-person services to safeguard their customers and the University.

Begin

To verify identity for in-person services:

  • Require a University of Illinois ID card or a government-issued photo ID such as a driver’s license or passport. Consult Accepted Proofs of Identity for a list of acceptable government IDs.
  • Check that the ID has not expired.
  • Be sure the photo matches the person in front of you.
  • Carefully inspect IDs and other documents for signs of fraud or alteration.
  • Require clear, legible IDs and documents. If a photo or document is too worn for you to compare with the person, ask for an alternate.
  • If your unit provides services to people who have an i-card, visitor card, or other University-issued magnetic-stripe card, use an electronic card swipe to verify the cardholder’s eligibility for service. Contact the i-card Programs Help Desk for information about card swipes.


Additional Resources

Accepted Proofs of Identity
Replacing Your ID Card

i-card Programs Help Desk

Related Policies

Determine if the Red Flags Rule Applies to Your Unit
Comply with the Red Flags Rule

 

Last Updated: October 21, 2011 | Approved: Senior Associate Vice President for Business and Finance - January 2002